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Africa
The reception area is the calling card of every organization, as it is where customers and other visitors get their first impression of the company. Rhenus Mailroom Services employs trained reception staff who represent the client in a professional, friendly, and competent manner.
In addition to reception services, we also support you with other activities, such as operating the switchboard, fleet management, accepting parcels, distributing mail, managing office supplies, and much more.
Feel free to contact us for a no-obligation consultation!
The reception service provided by Rhenus Mailroom Services
As an experienced reception service provider, we know exactly how important it is to find the right, competent staff. In order to select a permanent team for your reception from our pool of employees, we attach great importance to communicating with you. If you do not need a permanent replacement or external staffing for your reception, but only a temporary solution for, say, the duration of maternity or parental leave, you can of course use the reception services of Rhenus Mailroom Services on a short- or medium-term basis.
Don't leave your company's personal business card to chance—opt for professionalism!
The reception area is the organization's calling card. A positive impression made by trained employees who represent the client in a professional, friendly, and competent manner is a major competitive advantage.
We offer you high-quality processes and personnel security in every respect. Achieve long-term stability through quality assurance, service reliability, and guaranteed holiday and sick leave cover.
Our employees receive regular training to develop their skills. You never get a second chance to make a first impression, which is why all our reception staff have a strong service ethic and excellent language skills.
Put your trust in us and minimize your risk. With us, you receive comprehensive service, because we take complete responsibility for the projects.
If required, additional services can be added, such as conference room service, catering, pool vehicle management, reporting, and much more!
The reception staff at Rhenus Mailroom Services can fill your staffing gaps in the short, medium, or long term!
You can discuss the contract terms and conditions for the reception service with us individually. We will work with you to review the required capacities and determine the optimal conditions. The notice periods are transparent and contract changes can be made easily.
Mailroom Services reception staff are carefully selected and undergo regular training. As a reception service provider, we place particular emphasis on professional appearance, communication skills, and customer focus.
Regular training ensures that our staff are always up to date.
We work with you to select the right reception staff for your company. This enables us to meet your requirements directly.
Our employees use communication technologies such as email, telephone, and messaging platforms. This ensures that our employees are always available for you and for us.
In addition, we provide regular reports on the reception service so that you are always informed about developments and procedures.
Should we experience staff shortages or absences, we have specially prepared contingency plans and backup resources in place.
This includes providing replacement staff or responding quickly to unforeseeable situations in order to ensure continuous reception services.
Protecting the privacy and sensitive information of our customers is our top priority. We implement strict data protection guidelines and secure all visitor information in accordance with applicable data protection regulations and your internal data protection policies.
Rhenus Mailroom Services reception staff are trained to ensure confidentiality and security.
