Rhenus offers its customers the greatest possible freedom in the development of a solution that reflects the customer's needs in an optimal way. This includes the choice of the location where the service is to be provided. We can utilize the customer's rooms but also outsource the physical handling to one of our branches. This choice can be made individually for each service module in order to achieve the optimal combination between the work to be carried out on site and the tasks to be performed externally.
We offer the following location concepts:
- Onsite model: Rhenus operates the mailroom on site at the customer's premises.
- Offsite model: Rhenus performs the greatest part of the services at one of its own locations. These services include, for example, the handling of the incoming mail, the distribution, and the handling of the outgoing mail. The customer is served by a messenger service.
- Combination model: A downsized mailroom still remains in the company. Rhenus handles the entire outgoing mail and other services at one of its own locations.