Outsourcing your mailroom services

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OUTSOURCING OF POSTAL SERVICE MANAGEMENT

We operate your mailroom and take care of your mailroom management. Our comprehensive and customized in-house services, delivered via a nationwide network of locations, provide you with the necessary personnel resources at all times. We offer a wide range of support services: our extensive service portfolio ranges from mailroom outsourcing and route logistics to value-added services.

Your mailroom plays a key role in the processes of the entire company organization. It determines the quality and speed of internal and external information flow. In companies, the mailroom is often responsible for budgets running into millions.  

These are good reasons to examine structures and processes in light of demographic change and technological progress and to develop alternative solutions. Rhenus Mailroom Services specializes in the takeover and implementation of mailroom services and offers mailroom management as a physical and digital solution that saves costs, improves service quality, and ensures security of supply. 

The issue of detecting dangerous mail items is becoming increasingly prevalent. At Rhenus Mailroom Services, we can work with you to introduce early detection measures for such threats and implement appropriate countermeasures. Professionally trained employees, escalation concepts, and X-ray machines that meet the highest quality standards help you to eliminate such risks for your company. You can rely on the expertise of an experienced partner. 

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OUTSOURCING THE MAIL ROOM – THE ADVANTAGES AT A GLANCE

The mailroom is the channel for important information entering and leaving the company. However, the processes are often underestimated and the mailroom area neglected. Optimized mailroom management is important, also for service quality and customer experience. Optimization can be achieved by outsourcing the mailroom. First, however, it is important to clarify which type of mailroom management is best for the company.

  • Integrated processes
  • Professional mailroom management
  • Cost optimization
  • Better service quality
  • Optimized customer experience/user-friendliness

Outsourcing the mailroom – how it works

If companies decide to use an external physical mailroom, this is outsourced. From then on, the mailroom is no longer operated internally within the company. This saves on personnel and space resources. The mailroom is outsourced to an external location or taken over in-house by a service provider such as Rhenus Mailroom Services. From that moment on, management is professionally taken over by our employees.

With an external physical mailroom, we manage mailroom operations from an external location. Your mailroom is outsourced. From here, we can provide centralized support for multiple office locations with our mailroom service. In recent years, working from home has increased significantly, which has made mailroom management more difficult for many companies. Here, too, the operation of an external mailroom can provide support. Outsourcing the mailroom ensures continuous operation.

We professionalize mailroom management and tailor it to your needs. This allows you to significantly reduce the space required for a mailroom in your company and use the space for other purposes.  

With an on-site mailroom, we manage mailroom operations at your company. We use our human resources to operate and optimize your internal mailroom. We take care of mail distribution at your company and provide customized mailroom management tailored to your needs.

With this process, you do not have to outsource your mail. All mailroom management processes remain in-house and are professionally managed by us – day after day.

  • Outsourcing of on-site/off-site mailrooms
  • Individually tailored concepts according to your needs
  • Mail, parcel logistics, and route logistics (mail collection, courier services, and courier logistics, mail distribution to internal and external locations)
  • X-ray and screening of incoming mail to detect suspicious and dangerous items
  • Incoming and outgoing shipments, including shipment tracking (e-tracking)
  • Service point and self-service mailroom concepts (centralization of mail collection, delivery, and other services)
  • Process integration of in-house parcel stations
  • Takeover and provision of mailroom inventory and machinery
  • Billing of all costs via Rhenus according to customer requirements
  • Value-added services (digitization, data entry, goods receipt, on-site archive, janitorial services, copy paper distribution, first-level printer support, and much more)
  • Manual and machine enveloping and franking

The advantages of using our postal service

Focus on core business

By outsourcing your mailroom to us, we increase your efficiency while you concentrate on your core business. Put your trust in our expertise!

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Long-term stability

Sit back and relax—we offer you responsibility for high-quality processes and personnel security. Enjoy long-term stability through quality assurance, service reliability, and guaranteed vacation and sick leave coverage.

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Development of innovative digital processes

We set up your existing processes for the future. Benefit from our innovative, digital, and cost-efficient solutions.

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Cost savings of up to 30 percent

We use benchmarking in our existing projects to increase efficiency and productivity. You can also benefit from our favorable framework conditions with postal and parcel service providers.

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Process reliability

Safety first! We screen your incoming mail. Upon request, we X-ray your incoming mail and parcels. In addition, our employees receive regular training in identifying suspicious items.

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Takeover of additional in-house services

Transforming your mailroom into a centralized in-house service center.

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Do you have any questions?

Our experts will be happy to advise you on the implementation.

Contact now!

Frequently asked questions about mailroom management

When a mailroom is outsourced, it is no longer operated within the company itself, but outsourced. This has the advantage that several mailrooms can be operated at one location. In addition, continuous processing is guaranteed. Space capacity is freed up within the company itself, which can be used for other purposes.

With an on-site physical mailroom, the mailroom is operated directly within the company, but is still run by an on-site service provider – meaning that mail does not have to be outsourced. The situation is different with an off-site physical mailroom, where mailroom management is outsourced and handled by a service provider at an external location.

First of all, a company must decide whether it wants to outsource its own mailroom or have it managed in-house. Based on this, a decision is then made as to which model is more suitable for the company.

Rhenus takes care of your entire mailroom for you. This ensures that your mailroom is processed continuously.
On request, we can also take care of only certain processes within mailroom management for you.