With Rhenus Easy Mailbox, we first have to distinguish between digitized incoming mail, such as e-mail or website forms, and physical mail.
For digitally received content, the documents are uploaded directly to the Rhenus Cloud.
The Rhenus Cloud is a certified and data protection-compliant cloud with its own data center in Germany. The content is forwarded from the cloud to the recipient and also to the customer's ERP or CRM system. The Rhenus Cloud is a certified and data protection-compliant cloud with its own data center in Germany. From the cloud, the content is forwarded to the recipient and also to the customer's ERP or CRM system.
The process for physical mail is as follows: First, the mail is sorted. You decide whether this takes place at your premises or at one of our locations. After sorting and documentation, such as an incoming stamp and barcode including document ID, the incoming mail is digitized. Your physical mail is then stored in a Rhenus security archive until the legal retention period has expired or, in the case of physical documents that do not need to be retained, it is sent directly for destruction.
In addition, the digitized letters are also uploaded to the Rhenus Cloud and forwarded to the recipient and the customer's ERP/CRM system.
Mail that is not digitized is forwarded to the Rhenus Service Point and from there on to the recipient.
When is a digital mailroom worthwhile?
